Steps to keep a usable record
1. Preserve the original
Keep the conversation on the device or account where you received it when possible. Do not access someone else’s account or device without authorization.
2. Save context and dates
Use an available conversation export or clear screenshots. Include the relevant surrounding messages, participants and timestamps; note any missing material.
3. Label copies accurately
Keep originals separate from highlighted review copies. Name the file with the date range and conversation participants.
4. Link and review
Reference the saved file from a factual entry. Let your attorney decide whether and how to present it under local evidence rules.
Worked example
Sample only: a thread from October 6, 4:40–5:25 p.m. includes the exchange-location confirmation and arrival message. Exhibit 3 preserves that context. The log cites the thread rather than changing a message to make it sound clearer.
Official sources and local rules
State court self-help information is a starting point. These California resources illustrate court preparation, not nationwide rules. Find your own state and local court’s instructions; custody matters generally use state courts, and filing, service and evidence requirements vary.
How to do this in Custody Ninja
Import a thread in Messages and review it before saving. Upload original screenshots or exports to Papers, then cite their exhibit numbers in the related journal entry. The app does not access the other parent’s phone.
Scout is free. They never get a login.
Questions parents ask
Are screenshots automatically admissible?
No. Courts apply evidence rules and may require foundation or authentication. Ask your attorney about your records.
Can I highlight a copy?
Keep an unchanged original. Clearly label any highlighted copy, and do not change the message text or imply missing context never existed.