Situations
The call did not happen. Write down which one.
Blocked calls are hard to show later because nothing is left behind. A call that never connects leaves no text and no voicemail, so the record has to be made by you, the same evening.
Log the call your order allows, what you tried, and what happened. Twenty dated rows carry weight that “they never let me call” does not.
What to log, the same day
- Scheduled call
- Day and time your order allows, if it sets one.
- What you tried
- Phone, FaceTime, video app, or a text asking to call.
- Did it connect
- Answered, declined, no answer, or blocked.
- How long
- Minutes on the call, if it connected at all.
- Who ended it
- You, the other parent, the child, or the line dropped.
- Facts only
- What was said or not said. No guesses about why.
- Attachment
- A screenshot of the call log or the text you sent.
In the appCalls → Log a call. Then Write for court if you want it in neutral wording.
Scout is free. The other parent never gets a login.
Questions parents ask
They blocked FaceTime. How do I prove it?
Log each attempt with the date, time, and what the screen showed, and attach a screenshot of your call log. The pattern of dated attempts is the record.
Do I log calls that went fine?
Yes. A log that includes the calls that connected reads as a record rather than a complaint file.
Does the other parent see this?
No. There is no co-parent account. They are never invited and never notified.
Related guides
Other situations
Custody Ninja is a documentation tool. It is not a law firm and this page is not legal advice. Talk to an attorney about your order and your case.
Custody Ninja is a documentation tool. It is not a law firm and does not provide legal advice.